1Digital Product, Instant Access
Viral Storytelling OS™ (and the ₹99 Content + Sales Bundle) is delivered as a digital download. As soon as your payment is confirmed, you receive immediate access to the files and the product cannot be "returned" the way a physical product can.
2No Refunds
Because the product is delivered digitally and access is granted instantly:
- All sales are final. We do not offer refunds, returns, or exchanges once your order is confirmed.
- This applies to all purchases — including the main product, any add-ons, order bumps, or bundle items.
- This policy applies equally to first-time purchases and repeat purchases.
3Why This Policy
Once the digital files are delivered, they cannot be recovered from your inbox or device. Offering refunds on delivered digital products would allow unfair use — someone could download and use the entire product, then ask for their money back. Our strict no-refund policy protects both our work and all honest buyers.
4Before You Buy
Please review carefully before purchasing:
- The product description on the sales page
- The "What's Included" section listing frameworks, hooks, and bonus resources
- The FAQ section, which answers common questions about who the product is for
- The sample pages and illustrations shown on the sales page
If anything is unclear, message us on WhatsApp or email before purchasing — we will happily answer pre-purchase questions.
5Duplicate or Accidental Purchases
If you genuinely believe you were charged twice for the same product due to a payment-gateway error (for example, a network glitch during checkout), contact us at krishnagutte24@gmail.com with both transaction IDs. We will review the case and respond within 14 days.
This clause covers only verifiable duplicate payment-gateway charges. It does not cover buyer's-remorse, change-of-mind, or "I thought it would be different" claims.
6Failed Delivery or Access Issues
If your download link does not arrive or you cannot access the product after payment, this is not a refund situation — it is a delivery issue, and we will fix it. Email us and we will re-send the product within 24 hours.
7Chargebacks
If you initiate a chargeback or payment dispute with your bank or Razorpay without first contacting us to resolve the issue, we will treat the dispute as a breach of these terms and may revoke your access to the product and any related materials.
We strongly encourage you to contact us first — most issues are resolved quickly over WhatsApp or email.
8Changes to This Policy
We may update this refund policy from time to time. Any change applies only to purchases made after the change. Purchases completed under a previous version of this policy are governed by that version.
9Contact
For questions about this refund policy, or to report a delivery / access issue:
Email: krishnagutte24@gmail.com
WhatsApp: +91 81778 93867